We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
Rick did some ear impressions for me and did them perfectly. The visit from start to finish was a great experience. Although my visit was not too technical Rick took the time to explain issues my son is having with his ears. Rick and his staff were very honest and professional . Great Audiologist
Steve MitchellAfter years of not being able to hear, Rick gave me something back that was taken from me. Rick, thank you so much for giving me something back. You gave me my ability to hear again. Thank you for caring and wonderful manner, thank you to the amazing staff you have. Thank you for giving me back something I lost, my hearing. I am forever greatful.
Tracy Sailer-CurtisRick and his staff are superb! He provides outstanding service, speed, and support. I've been a happy client since sometime last century.
Paul KollasTHIS IS THE BEST MOST FRIENDLIEST PLACE YOU WILL EVER GO I TOOK MY MOM AND I WOULD SO RECOMMEND THIS PLACE
Brenda Whitfield ZeiglerWhen I moved to Vancouver, the second thing on my to do list after finding a good doctor was finding an Audiologist to service my old Starkey hearing aids. One of them had stopped working. I was fortunate to find Richard Giles' office very near to home. Rick, as he encouraged my son and I to call him, made us feel comfortable right away. Brianna, at the front desk also was welcoming. Everything about the office was relaxing, from the lighting to the acoustics was relaxing; I'm sensitive about things like that.
Rick first noted it had been awhile since I had my hearing checked. He pulled up my records on file with Stakey and rechecked my hearing. It had significantly worsened. He was able to get my ailing instrument working, but he noted they had lasted their life expectancy. I shared I bought them while I was still working, but I was now retired, and my current circumstances were not as I had hoped for retirement. I knew I could not buy new hearing aids.
Shortly after that visit, that same hearing aid died for good. Rick talked about the options: having the one factory rebuilt, knowing the other one was due to expired soon; or apply to the Starkey Foundation. Rick works with the Hear Now program within the Foundation. He encouraged me to apply and write a personal letter to send with all the documents required. I was approved, and I love my new hearing aids. I haven't experienced sounds around me this natural in years.
Barbara RitchieMy trusted hearing aid provider is Rick Giles
Helene M. PihlVery friendly and knowledgeable staff! Rick is great with providing options and making this process easy.
DL StopperIf I could give them 6 stars I would.
This is the best hearing aid experience I have had in Vancouver.
Elizabeth was very patient, knowledgeable and caring.
She took the time to listen to my needs and explain the results of my hearing exam.
I am so happy with my new hearing aids, they even work with my cell phone.
I highly recommend coming here!!
Great service and staff! Worked with HBD for my in ear monitor fitting molds and ended up later having hearing aids made. Prices are really affordable and all the new features available are wonderful too! Great partners for Audio needs!
Tracy Wild