About Our Practice
Your Hearing is Vital to Living Life to the Fullest
About Our Hearing Practice
Hearing by Design provides hearing solutions that are more powerful, precise and user-friendly than ever before. Rick Giles' expertise in this state-of-the-art line of hearing aids ensures that his patients are receiving superior comfort, unmatched technology and the best-in-class features. At Hearing by Design our specialists work closely to diagnose your hearing loss and provide you with best lifestyle solution. This unique process of better hearing begins with a comprehensive hearing evaluation. Testing your hearing allows us to determine the level of you hearing loss and your ability to understand speech. Following the hearing test, we will meet with you and your family to discuss the solution that’s right for you.
Our promise to you. We promise to provide you with outstanding customer care and state-of-the art hearing instruments to help you hear better. Satisfaction with your new hearing instruments is our top priority. We will guide you through the important steps to improve your hearing and get you back to your daily life.
Our expert staff will provide you with the level of service and expertise you’d expect from an experienced hearing professional. Our state-of-the-art testing and fitting equipment allows us to provide you with an unsurpassed level of comprehensive hearing care. Our commitment to better hearing is enhanced with an extensive line of digital products that have proven themselves to be on the leading edge of hearing technology.
Our Pledge To You
Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient.
We evaluate your hearing, your communication needs and the goals for your life.
RECOMMEND ONLY WHAT NEEDS RECOMMENDING
Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
A CLEAR UNDERSTANDING OF THE JOURNEY AND THE RESULTS
We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are.
SEEING AND HEARING THE BENEFIT
We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
TREATMENT IS MORE THAN JUST AN OFFICE VISIT
We will work with you to create a long-term treatment plan, defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.
WE COMMIT TO YOU FOR A LIFETIME
All Starkey products receive free cleanings and testing for their lifetime.